Youth Approved - Home A new way of conducting market research, mystery shopping and customer service review
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There are no other mystery shopping services or customer service awards like Youth Approved.  If you value young people as customers, there is no better way to show it.

You can rely on the quality of the service we provide; as a well-respected charity, we depend on a public reputation that has been built and nurtured since 1904.  We wouldn’t provide any service that didn’t comply 100% with our standards of quality or our charitable ethics.  We guarantee the quality of Youth Approved because;

  • All our shoppers go through a rigorous accredited training programme delivered by a qualified ILM trainer
  • All our shoppers have practical training with our corporate partner Moto
  • All work is carried out within Market Research Society guidelines and abides by their key principles
  • Youth Approved standards have been developed by young people for young people
  • We have over 100 years experience of training, motivating and working with young people of all ages

We take young people’s welfare and safety seriously.  All our mystery shopping is rigorously risk-assessed and supported by a team of experienced and highly qualified youth workers.

By choosing Youth Approved, you will be helping local young people to get their first foot on the training and employment ladder, gaining vital work skills and an understanding of what it takes to be a reliable customer service employee.  We are recruiting and training the star service staff of the future.

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Youth Approved is a not-for-profit service run by and for The Youth Association | Reg. Charity No. 519883 | Reg. Co. No. 2154503 The Youth Association